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Installation and Upgrade • Re: 8.8.15 patch 46 Touch Client does not load

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Hi

After applying P46 the mobile touch client does not load ... and shows the entry screen with the logo and the
circling dashes going round forever.

Anybody facing the same issue?

https://[URL]/zimbra/t/

Release 8.8.15.GA.3829.UBUNTU16.64 UBUNTU16_64 NETWORK edition, Patch 8.8.15_P46.
Release 8.8.15.GA.4177.UBUNTU20.64 UBUNTU20_64 NETWORK edition, Patch 8.8.15_P46.
Yes, we are experiencing the same issue after applying Patch 46 on Zimbra NE 8.8.25 p45 NE (Ubuntu 16 LTS):
Users report the webmail app /t/ touch version on iPhone and Android spinning infinitely after they login.
We got the same answer from Zimbra support saying they were not going to help fix it.(no surprise here as I was told these old Zimbra webmail versions were already deprecated and unsupported a few years ago).
Fortunately, the other old mobile version/m/ still works, so we are asking customers to use that and bookmark it, or set up their account in the Mail app.

If someone had a tip on how to prevent the mail app from redirecting to /t/ and use /m/ instead that would be helpful.

Statistics: Posted by hisfran — Wed Sep 11, 2024 8:20 pm



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